Elana DuffyFeb 26, 20154 minBuyer be weary (or, how camping companies can save customer service)- Elana Duffy Serve your customers well and they will serve you in return. That concept sounds so easy, right? Two run-ins lately have...
Elana DuffyFeb 18, 20154 minThe new prophet motive- Frank Luby Two of the most frightening business headlines over the last three weeks both involved the state of California and a couple...