Elana DuffyJul 16, 20154 minBehavioral Pricing: Why coffee and music don't mixLet’s talk numbers. Say a specialty drink at your favorite coffee shop costs $5. If you gave up two of those drinks per month, you would...
Elana DuffyJun 25, 20153 minBenefiting everyone through community service daysAs a founding member of Race2Rebuild, a charity racing team raising money for disaster recovery projects, I’ve been lucky enough to help...
Elana DuffyFeb 26, 20154 minBuyer be weary (or, how camping companies can save customer service)- Elana Duffy Serve your customers well and they will serve you in return. That concept sounds so easy, right? Two run-ins lately have...
Elana DuffyNov 11, 20144 minThe Battlefield of LeadershipElana Duffy Veteran’s Day, Armistice Day, whatever you call it in your country, the idea is the same in many countries that took part in...