Elana DuffyMar 5, 20154 minTales of a recovering engineer: there's a little creative in all of us- Elana Duffy There is a point in our business lives where we can all set aside our pre-supposed differences and get along. Reaching that...
Elana DuffyFeb 26, 20154 minBuyer be weary (or, how camping companies can save customer service)- Elana Duffy Serve your customers well and they will serve you in return. That concept sounds so easy, right? Two run-ins lately have...
Elana DuffyFeb 12, 20155 minWriting Creatively: The hard part- Paul Mooney Creative writing is not something reserved only for those dreaming of selling their first literary masterpiece to the world...
Elana DuffyJan 21, 20154 minReply, Reply All, or No Reply at All: Tips and tricks for managing responsesThe response was perfect. Your cubicle buddy is going to laugh at your slightly snarky but still informed response to his recent push of...