Elana DuffyFeb 26, 20154 minBuyer be weary (or, how camping companies can save customer service)- Elana Duffy Serve your customers well and they will serve you in return. That concept sounds so easy, right? Two run-ins lately have...
Elana DuffyFeb 4, 20154 minThe value of valuing employees- Stacey Ebert Companies have many similarities to schools, only now we are all grown up. Jobs replace assignments, bosses replace...
Elana DuffyJan 29, 20154 minMaking every day a snow dayAn online article in New York Magazine following the recent northeastern Blizzard-That-Wasn’t addressed an interesting implication of...