Elana DuffyMar 5, 20154 minTales of a recovering engineer: there's a little creative in all of us- Elana Duffy There is a point in our business lives where we can all set aside our pre-supposed differences and get along. Reaching that...
Elana DuffyFeb 26, 20154 minBuyer be weary (or, how camping companies can save customer service)- Elana Duffy Serve your customers well and they will serve you in return. That concept sounds so easy, right? Two run-ins lately have...
Elana DuffyJan 29, 20154 minMaking every day a snow dayAn online article in New York Magazine following the recent northeastern Blizzard-That-Wasn’t addressed an interesting implication of...